Amy Lockmiller answers phone calls at the dispatch center.

Photo by Matt Dwyer.

Fielding Calls

Student dispatchers handle ride requests from students

At the GUARD Dogs office, the phone rings every few minutes, with requests for rides.

Student volunteer dispatcher Amy Lockmiller: "Hello, Guard Dogs. Where in West do you live? Oh, you live in Alsop? Name? Number? How many people are with you?" "Okay. Yup. Bye.
They said 'Oh shit, what IS my number?'"

Lockmiller: "Hello, GUARD Dogs. We Don't go to Carriage [House Apartments].
"He said 'How about Sergeant Pepperoni's?' [A pizza place nearby]
"Well, since we already know you are going to a party, we are not going to take you. Have fun walking."

Lockmiller: "Hello, GUARD Dogs. From where? Name? Mike with crutches? You have crutches? That's fine. What's your name? We're going to send someone out, and you will have 3 minutes to hobble over to the car."

Lockmiller: "Hello, GUARD Dogs. You are in Carriage [House Apartments]? Where do you want to go? She doesn't know where she wants to go!"
Student volunteer dispatcher Jill Huber: "Take me for a joy ride!"

A Night in the Life of
GUARD Dogs
by Matt Dwyer
Page: 1 2

"Towards the end of the night, it gets a little sloppy," says GUARD Dogs student volunteer dispatcher Amy Lockmiller.

She is sitting on a small couch in the student ride organization's single-room office on the first floor of Wilson Hall. A phone in her lap rings every few minutes.

"Hello, GUARD Dogs," says Lockmiller, picking up the phone. "You are in Carriage [House Apartments]? Where do you want to go? She doesn't know where she wants to go!"

"It takes them time to answer questions," Lockmiller said. "You ask them where they are going, and they don't know."

GUARD Dogs is intended to provide students with rides home on two of the big party nights, Friday and Saturday. GUARD stands for Giving UConn A Responsible Driver. On this night, only two of the four vans the program has rented are on the roads, because of a lack of volunteer drivers. The dispatchers sometimes take the phone off the hook, because the vans are both busy.

GUARD Dogs is different from the UConn Police Department's Husky Watch student escort program, because GUARD Dogs will pick up students who have been drinking. Husky Watch has a policy of not picking up students who have been drinking.

"It is a good cause," said student volunteer dispatcher Jill Huber. "I think everyone should have a sober ride. There should not be any drunk driving on campus. They should have a bus. We just had Carlee Wines. Do you want people to die again?"

Wines, a UConn student, was killed while crossing North Eagleville Road on campus by convicted hit-and-run driver Anthony Alvino. Alvino had come from a party where people were drinking, and some of his passengers were drunk, but because he fled the crash scene he could not be tested for alcohol consumption.

"We don't do this to make ourselves out to be holier than thou," Huber said. "We party like anybody else. I'm not an advocate of not drinking. I'm an advocate of safe drinking."

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